FAQ

Find answers to our most frequently asked questions.

Find answers to our most frequently asked questions.

Shipping & returns

What if it doesn’t work for me?

At Rain & Bow, your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.

How long does shipping take?

At Rain & Bow, we carefully prepare every order with love and attention to detail. Please allow 8–11 business days for delivery anywhere in South Africa.

Have further questions? Contact us

How much is shipping?

We offer FREE nationwide shipping on orders over R1000. ✨

Orders below R1000 are charged a flat delivery fee of R99.

How can I track my order?

Tracking Your Rain & Bow Order ✨Once your order is on its way, we’ll send your tracking details straight to your email so you can follow your delivery journey.